What’s the best way to affect large-scale change? Have a federal agency step in and tell companies what they have to do. The FCC did it with cell phone number portability and recently, the Internal Air Transport Association stepped in with the airlines as well. They were able to get the airlines to adopt a standard to allow consumers to check-in for flights via barcode-like text message on their cell phones.
If the credit union industry is going to survive, how can we affect large scale change across the industry? I don’t see the NCUA jumping in and encouraging us CU’s to adopt account number portability or anything else cool. Sure, the industry has pockets of innovation, but that won’t do much for the industry if only a few CU’s adopt the innovative idea, like Filene’s Always a Member. Imagine how strong a solution like that could be if the NCUA was behind it.
If we want to affect massive change, we have to do it at a massive level. I’m not a fan of buzz words, but collaboration is the key. Or more regulation, but nobody wants that!


2 comments for this entry ↓
1 Alex C // Oct 24, 2007 at 3:47 pm
Robbie,
I can tell you’re not a fan of buzz words– otherwise, you’d have spelled “collaboration” correctly.
(couldn’t help it)
Alex C
2 Robbie Wright // Oct 24, 2007 at 3:53 pm
Damn spell check! Thanks Alex.
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